Collabeez Projekt: METZLER VATER - the experience group. ZUKUNFTSGERICHTETE KOMMUNIKATION - IM INNEN UND NACH AUSSEN

Trend-orientated communication - 
internal and external

METZLER VATER x Collabeez

Client
METZLER:VATER group GmbH

Services
 #transformation #communication #strategie #socialmedia #marketing #reporting #website & #CIrelaunch #contentstrategie

Year
2022-2023

Collabeez started directly with a very friendly and exciting client: From May to December 2022, we’ve supported the Munich-based experiential agency, METZLER:VATER group GmbH, in optimizing existing and implementing new internal communication processes, and reinventing their own branding strategy in the course of a CI and brand relaunch. For almost 20 years, METZLER VATER has stood for brand experiences that leave memorable impressions.

The growing agency for experiential marketing, with currently more than 150 employees, an average annual turnover of more than 30 million euros, more than 300 projects per year and consistent customer relationships, especially in the automotive, pharmaceutical, and financial sectors, is a leader in its field. METZLER VATER is one of the largest agencies for experiential marketing in Germany.

Summary

  • Despite excellent client projects, internal communication and company-owned marketing have not been sufficiently focused on in recent years.
  • Despite an excellent reputation and popular projects, due to recent changes in the labor market, it has become increasingly difficult for the client to recruit qualified staff.
  • The vision for sustainable New Work structures is given, nevertheless internal implementation is sometimes challenging.

Findings

Together with the C-level and the operational management, we went deep into the company structures to analyze the Status Quo and find out where possible blockades might hide. We answered questions like: "Where are the areas of responsibility of the individual actors at leadership and operational level? Where are possible links? Where are the challenges? Which quantitative and qualitative KPIs are considered and where are possible reporting gaps? How do delays occur in the communication processes? ..."

This allowed us to determine, among other things, that the communication between the operational teams and the C-level, which was newly introduced in 2021, was not yet running to its best. It led to unnecessary meetings, delays in approval processes and partly slow implementation at operational level. Together with members across all company teams, we were able to tackle these challenges and solve them with the help of new strategies and tools. In the end, we achieved excellent results in all areas, launched the new website and CI with complete success and provided the basis for a new sustainable brand strategy.

Services

    • Change management: process optimization, revision of internal communication structures communication structures, expansion of interface management
    • Establishment of monitoring and reporting structures, including KPI definition
    • Creation of a holistic communication strategy
    • Creation of a social media + content strategy
    • Creation of a Company Tone of Voice
    • Implementation of a project management tool for the MV Group
    • Project Lead Content: Website Relaunch Website Relaunch
    • Project Lead: CI Relaunch
    • Establishment of an internal content creator team

Results

Together we achieved excellent results in all areas, launched the new website and CI with complete success and provided the basis for a sustainable brand strategy. The cooperation with the METZLER VATER teams, leaders and founders (Urs Metzler, Robin Vater) was open-minded and friendly. Overall, everyone involved was open to new ideas and ready to tackle the challenges ahead together. It was a pleasure to take this big and sometimes challenging step together with this great client. We are looking forward to many exiting future projects with you 🚀
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